Vacant Unit Access: Lockboxes, Codes and Security
Codes in Access Notes
Lockbox codes go on the address, visible only to your team. Never in a group text.
Update When Changed
Codes change after tenants leave. Ask managers to tell you, and update the notes the same day.
Photo on Arrival
Take a photo of the unit's condition when you walk in, so you're not blamed for earlier damage.
Lock Up
Check doors and windows before you leave, and return the key to the lockbox.
Utilities
Vacant units sometimes have utilities off. Ask before scheduling work that needs power or water.
Report Problems
If you find signs of a break-in or a leak, tell the manager immediately.
Keep Reading
Next in this series: Before and After Photos for Rental Owners. Before that came Handyman Work for Small Apartment Complexes. For the full picture, go back to the commercial handyman software overview.
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