Before and After Photos: Why Every Handyman Job Should Have Them
Photos Settle Questions
"Was that crack there before?" "Did you fix the left door or the right one?" "The tenant says the faucet still drips." Photos answer these in seconds. Without them, it's your word against someone who wasn't there.
What to Shoot
- The problem before you touch it, wide enough to see where it is.
- Anything already damaged that isn't part of your job.
- The finished repair, from the same angle.
- Model and serial labels on anything you install, like a faucet or a disposal.
Where They Go
The tech takes the photos in the tech app and they are saved with the job. The office sees them without asking for them to be texted over. When a property manager asks what was done at Unit B, the answer is on the job.
Photos as Marketing
Before and after pairs of drywall repairs, deck boards and re-hung doors are exactly what homeowners want to see before they hire someone. With the customer's okay, the best ones make great posts and website content.
Keep It Fast
Two photos before, two after, is enough for most jobs. The habit matters more than the number. Make the before shot the first thing the tech does after saying hello.
Keep Reading
Next in this series: Saving the Items on the House: Water Heaters, Fans, Faucets, Doors and More. Before that came Logging Hours and Materials on Every Handyman Job. For the full picture, go back to the handyman software overview.
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